Help with Uview

Ordering  images and using the Order cart

When you have finished adding images to the cart, click on the "Order cart" button on the top right of your screen.

Items you have marked for collection while browsing will be displayed here. Before checkout you can preview your selections, or deselect specific items from the collection. To perform additional searches, you can click on the Continue browsing button, and your initial selections will still be saved. When finished, click the "Checkout" button from within the Order Cart to confirm your selections.

Checking Out

Enter your company name, your name, and your e-mail address. If you are ordering a published file, select what format you want.

With images you can request the image to be a 'Web version'.  A pixel guide will be available at this point to help you decide how big you want the image to be. If you are requesting the high resolution image, leave un-ticked.

Be sure to specify in a few words what you intend to use these images for. It is important at this stage to be very clear with your explination. This is so your administration team can determain whether or not you can use the image, and to be sure that the image is not being over used, or used on other resources.

When finished, click the "Submit order" button to confirm your order. Your order will be passed onto your Administration team to approve.

When your administration team have approved your order you will receive a confirmation email with instructions on how to collect.
You can collect your images by going to: 'My Account' 'My Orders' where you will see a list of your current approved orders. Click 'View/download order'.
Orders are available to download for 72 hours.

For a guide on the image library and logo ordering  process you can view the Image library ordering guide.

Production board

The Uview Production Board gives you a comprehensive view of current work that is being reviewed, and where it is at in the approval process. It also gives an organisation the ability to save and archive documents with a job.
For a full comprehensive overview of the system, and to answer any questions you may have, click here to view the Production board Guide.

For a guide on the process using the reviewing/approval plateform, you can view the Reviewers Guide. Or you can watch a short video demonstration on how to review here.

For helpful videos about Uview and the Production board, click here.

Published files

Published files is a library of your archived resources. these are your high resolution print ready PDfs, design files, links and fonts. Simply click on the image thumbnail to bring up all relevant information about the resource, including the latest low res PDF, an archive number, and any version and print information relating to the job.

When ordering through the order cart there are several options to choose from. The following are your options and their outcomes:

• High resolution images - These are the images and links that were used to create the publication. - When ordered and approved by your administration team you will receive a download link.
• Native design files - These are the design files (usually InDesign) that were used to create the publication. - When ordered and approved by your administration team you will receive a download link.
  NB: When design files are ordered the resource then becomes 'Unavailable' in 'Published files'. The resource will only become available again when new files are archived.
• Print ready PDFs - These can be ordered through Uview and delivered to anyone you like. - When ordered and approved by your administration team you will receive a download link.
• Send to Uview for changes - You can request Uview to make changes to the resource. When you select this option you will need to tell Uview who is to review and approve the changes, upload a file with instruction of what the changes are, and upload a purchase order to start the process. NB: If no changes are uploaded, Uview can upload the current version so reviewers can mark up the changes.
• Send to your studio for changes - You can request your production team to make changes to the resource. If you select this option make sure you select 'Native design files' as well, that way Uview can send you the most up-to-date files for your designer to work on.
  Please note - The fields for the design files are mandatory, but if you are not sure who the reviewers are at this stage, don’t worry, you can add their email addresses in later when the job moves to 'Studio jobs'. Once you click ‘Submit order’ Uview will be notified to retrieve the archived design files and send a download link to the person outlined. When submitted the job itself will be sent to ‘Studio jobs’, under ‘Production’ in your main menu. When the designer is ready they can then add in the necesary reviewing information, (if not there already), and upload the print ready file to start the reviewing process. When submitted the job in ‘Published files’ will also no longer be available to order, it will be marked as ‘In Studio’. The resource will only become avaiable again when the job has finished the reviewing process and been closed, and archived on the production board. When closed and archived the new design files are sent to Uviews archive portal where the Uview team will re-archived, and updated in ‘Published files’.

   

Searching for a publication

Search by product code/item number of the resource you require or simply type in a few words, or partial words. Your entry will be used to query the database names, notes, and category fields for matches, according to the drop down menu you select. Entries are not case sensitive. There are no wildcards or other formatting possibilities. Everything you enter is taken exactly as typed. You will only receive a positive result when the matching text in the database contains every single piece of your input. The search is performed as a full text search, i.e. searching for the term "auto" will also find the words "automobile" or "autoimmune."

To contact Uview, send us an email at info@uview.co.nz